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City of Derby News Releases

Posted on: March 23, 2020

Derby Police Department Begins to Take Phone Reports

Derby Police Department

Beginning Monday, March 23, the Derby Police Department will begin taking some reports over the phone rather than responding in person. The goal is to provide the same level of service while minimizing exposure to COVID-19.

Reports that will be taken over the phone (call 911 to make a report)

  • Misdemeanor crimes that are not in progress, the offender is not on scene and there is no physical evidence to collect
  • Internet or phone fraud cases with no suspects at the scene
  • Lost property reports
  • Miscellaneous reports, including suspicious character reports if the suspicious person has already left

Phone reports will be the same as if you had an officer response. You will receive a case number and necessary follow-up information.

What will require an officer response

  • Crimes in progress
  • Felony offenses
  • Domestic violence cases
  • Calls with criminal injuries
  • Mental health issues
  • Traffic accidents on public roadways, injury accidents, or those that involve a DUI or hit and run
  • Missing person cases, including runaways
  • Sexual misconduct cases, such as window peeping, sexual battery, lewd conduct, etc., including misdemeanors
  • Calls in which a supervisor designates an on-scene response
  • Any call not specifically exempted in the phone report list

“Our goal is to limit our officer’s potential exposure to COVID-19 and also reduce citizen exposure,” said Robert Lee, Police Chief. “The health and safety of all those in our community is of utmost importance.”

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